Last updated: 23rd November 2025

Beyink understands that you care about how your personal information is used and shared, and we take your privacy seriously. This Privacy Policy outlines how Beyink collects, uses, maintains, and discloses information gathered from users of the Beyink website and services (collectively, the "Services"). This policy is designed to comply with the EU General Data Protection Regulation (GDPR) and UK GDPR, reflecting our commitment to processing minimal personal data required for our core services: eBook file conversion, optional formatting, and delivery via email. By using the Services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy.

Beyink collects and processes information that is strictly necessary to provide our file conversion and delivery services.

Information You Provide to Us: When accessing or using Beyink services, you provide us with information necessary to process your order and deliver the finished product. This may include:

1. Contact Information: Full name and email address (necessary for communication and delivery of the converted eBook file).
2. Mailing/Billing Information: Mailing address (if required for tax purposes or specific transactions).
3. Account Information: Password (if an account is established) and general contact information.
4. Transactional Information: Information based on your activities on the Website.
5. Payment Information: Credit card or bank account information, which is processed via third-party providers, not stored directly by Beyink.
6. Uploaded Content: The source file(s) you upload for conversion and optional formatting.

Information Collected Automatically: Beyink automatically receives and records certain information from your browser when you access the Services, which is typically retained for 90 days. This information is used to improve the stability and functionality of our website and services in accordance with the GDPR, in accordance with our legitimate interest.

1. Usage Data: IP address, geo-territory information, browser information, and details regarding the page you requested.
2. Cookies: We use cookies, which are alphanumeric identifiers transferred to your hard drive, to enable our systems to recognise your browser and track how and when pages are visited. Beyink strongly recommends leaving cookies activated, as they enable you to take advantage of attractive features. Beyink cookies generally do not collect personal Information and are not combined with other personal Information to identify you personally.

We reserve the right to check server log files subsequently if there are concrete indications of illegal use.

The information Beyink collects is used solely to fulfil contracted services and improve the user experience.

We use your Information to:

• Fulfil Service Requests: Converting your uploaded files, applying optional formatting, processing payments, and delivering the final eBook file via email.
• Communication: Responding to your requests for products and services and communicating with you regarding problems or updates related to your order.
• Service Improvement: Understanding usage trends, improving the way the website works and looks, and creating new features and functionalities. Data processing to improve stability and functionality is carried out in accordance with the GDPR based on our legitimate interest.
• Personalisation: Customising the content and services you see on the Website (e.g., based on geo-territory information, as not all services may be available everywhere).

Beyink does not rent, sell, or share your personally identifiable information with nonaffiliated companies or other third-party organizations for their marketing or promotional use without your explicit consent.

The files and content you upload to Beyink are treated with the utmost confidentiality.

Beyink’s core service relies on the processing of user-uploaded content. We acknowledge that the uploaded content may contain proprietary or sensitive materials.

• The uploaded content is processed solely for conversion and formatting requested by you.
• We attempt to protect user information, including uploaded media, to ensure that user account information is kept private.
• While Beyink attempts to protect user information, unauthorised entry or use by third parties, hardware or software failure, and other factors may compromise security. Users must protect unauthorised access to their accounts by safeguarding their passwords appropriately

Beyink retains your personal data only as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements.

• Automatically collected server log information (IP address, page requests) is typically retained for 90 days.
• If you request deletion of your Beyink account, we will delete your account, though some information may remain in our records after deletion for necessary record-keeping.
• We may maintain a copy of unrevised information when you update certain details

Beyink uses other companies and people to perform tasks for us, and we're only able to share your information with them as necessary to provide products or services to you.

• Payment Processors (e.g., Stripe, PayPal): We share information like your name, address, and credit card details with third-party service providers for tasks such as processing credit card information and fulfilling orders.
• Other Service Providers: Examples include entities used for analysing data and providing customer service.
• Unless we notify you otherwise, such third-party service providers do not have any right to use Information we share with them beyond what is reasonably necessary to assist us.
• We may use services to analyse website use, but we do not transfer any personally identifiable information to these analytics services. We only use these services to record completely anonymous information.

You hereby consent to our sharing of Information for the above purposes.

Under the GDPR, you may have specific rights regarding the Information that Beyink collects and processes.

You have the right to:

1. Access: Request access to your personal data.
2. Rectify: Request correction of inaccurate or incomplete data.
3. Erase ("Right to be Forgotten"): Request deletion of your account and personal data, although note that some information may remain in our records.
4. Restrict Processing: Request restrictions on how your data is processed.
5. Data Portability (Transport): Receive your personal data in a structured, commonly used, and machine-readable format.
6. Object to Processing: Object to the processing of your data, particularly in cases involving direct marketing.

Just so you know, some of our services require certain Information, and erasing, restricting, or objecting to the processing of necessary Information may prevent Beyink from providing those services to you.

To exercise these rights, please submit a request to the contact information listed below. Beyink may request additional information to confirm your identity before taking any further action.

You may also opt-out of receiving e-mail notices or solicitations from Beyink by responding to a link included in each e-mail notice or solicitation.

If you have questions or concerns regarding this Privacy Policy, or if you wish to exercise your User Rights under GDPR, please please contact us: Email: info@bayink.org

Beyink reserves the right to revise this Privacy Policy from time to time. The most current version of the policy will govern our use of your Information. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.

Effective Date: [Date of Issuance]

Welcome to Beyink. These Terms of Service ("Terms") govern your access to and use of Beyink's website, managed domains, and any other linked pages, features, content, or application services offered by Beyink (collectively, the "Website"). These Terms constitute a legally binding agreement between you (the "User," "Client," or "Customer") and Beyink.

Beyink provides specialized digital services for authors and publishers operating within the United Kingdom (UK) and internationally.

Beyink is a digital service provider specializing in the preparation and conversion of electronic manuscripts and files for publishing. Our core offerings are digital services related to eBook preparation and formatting.

Beyink Services include:

• eBook File Conversion: Converting submitted digital manuscript files into standard eBook formats, such as EPUB.
• Optional Formatting: Applying professional internal structure and design formatting for digital books.
• Creation of Print-Ready Files: Generating high-quality, print-ready PDF files for physical book production, based on user input.
• Digital Delivery: Delivering the final converted or formatted files to the user via email.

By visiting the Website, submitting information, or using any of our Services, you agree to be bound by these Terms.

By accessing or using the Beyink Website or Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy.

1. Legally Binding Agreement: These Terms apply to all users of the Website, including visitors, customers, and individuals who utilize Beyink’s conversion or formatting services. If you are creating an account, you must provide us with certain information, and all information you enter into your Beyink Account is information you provide to us.
2. Refusal of Service: If you do not agree to these Terms, you may not access or use the Services. If you are unwilling to provide necessary information, you cannot purchase or sign up for services through the Beyink managed domains.
3. Jurisdiction: Beyink operates in the UK. These Terms shall be governed by and construed in accordance with the laws of the United Kingdom.

The "Service" or "Services" refers specifically to the processing of user-uploaded files according to a contract or order placed through the Beyink Website.

The Service encompasses, without limitation:

• The reception and secure handling of uploaded content (source file(s) for conversion).
• The mechanical or manual conversion of these files into specified digital formats (e.g., EPUB, MOBI).
• The application of purchased or optional interior formatting services to enhance readability and appearance.
• The creation and provision of print-ready PDF files, where ordered.
• The delivery of the final processed digital files and associated communication via the email address provided by the user.

The Service is transactional and focused strictly on file processing and preparation for publishing. Beyink acts solely as a service provider for the preparation of digital and print files, and the user retains all rights and responsibilities regarding the content itself.

1. Eligibility

To access and use the Beyink Services, including purchasing file conversion, formatting, or establishing an account, you must be legally eligible to enter into a binding contract and comply with these Terms.

You acknowledge that to purchase goods from Beyink as a customer, or to receive Beyink services as an account holder, you must provide us with specific Information. If you are unwilling to provide the necessary Information required for the completion of a transaction or service, you cannot purchase or sign up for Services through the Beyink managed domains.

2. Age Requirements

Any person who provides their personal information to Beyink through the Website represents that they are 13 years of age or older.

However, consistent with requirements applicable to the European Union (EU) and European Economic Area (EEA), which is relevant to Beyink’s operations in the UK:

• The Beyink Website and Services are not intended for children under the age of 16 accessing the Website from the European Union or the European Economic Area.
• Beyink will never knowingly collect personally identifiable information from anyone under the age of thirteen (13) without requiring parental consent

1. Accuracy of Information

You are responsible for the accuracy and completeness of all information you provide to Beyink. All information you enter into your Beyink Account is information that you provide to us. The types of Information collected necessary for service provision include, without limitation, your full name, email address, mailing address, password, contact information, credit card or bank account information, transactional information based on your activities on the Website, and media consumed (e.g., uploaded).

While you can choose not to provide us with certain information, doing so may prevent you from taking advantage of many of our special features or services. If you are unwilling to provide Information, you cannot sign up for services through Beyink.

2. Account Security

If your Beyink account Information is protected by a password, you are responsible for maintaining the confidentiality and security of your account.

• You are required to protect unauthorized access to your account and Information by appropriately selecting and safeguarding your password.
• You must limit access to your computer and browser by signing off after you have finished accessing your account.
• You are prohibited from sharing your exclusive Beyink login information.
• If you share your password or your Information with others, you acknowledge that you are responsible for all actions taken in the name of your account.

3. Compromised Security

If your password has been compromised for any reason, you should immediately notify Beyink and change your password, as losing control of your password may result in you losing substantial control over your Information and potentially being subject to legally binding actions taken on your behalf. Beyink attempts to protect user information to ensure that user account information is kept private; however, we cannot guarantee the security of user account information, as unauthorized entry, hardware or software failure, and other factors may compromise security.

Beyink provides specialized digital services centered on preparing and formatting manuscript files for digital and print distribution. The scope of the Services is defined by the specific order placed by the User and includes the following core components:

1. eBook Conversion (Digital Preparation) Beyink’s primary offering involves the conversion of user-submitted digital manuscripts into professional eBook formats. This process includes creating files ready for distribution on various platforms.

• Reflowable Layout: Standard conversion services create reflowable eBook files, such as EPUB [Conversation History], where the text adapts dynamically to different screen sizes and user font settings.
• Fixed Layout: Beyink also provides specialized conversion for fixed layout for eBooks. Fixed layout is typically used for highly graphical books, children’s books, or complex texts where the precise placement of text and images must be maintained regardless of the reading device.

2. Formatting of Manuscripts (Interior Design) In addition to basic conversion, Beyink offers optional interior formatting to ensure the manuscript adheres to professional publishing standards [Conversation History].

• Digital Formatting (ePub): This involves applying professional internal structure and design formatting for digital books [Conversation History] to enhance readability and ensure proper function across e-readers.
• Print-Ready PDF Creation: Beyink generates high-quality, print-ready PDF files for physical book production [Conversation History]. This service converts the manuscript into a file suitable for use in Paperback Book Printing or Hardcover Book Printing processes.

3. File Review and Limited Revisions As part of the service fulfillment process, Beyink undertakes a procedural file review to ensure the conversion and formatting processes have been successfully completed according to the User’s order specifications.

• Beyink’s review is focused on the technical integrity of the file and adherence to formatting standards, not editorial quality (e.g., Line Editing, Copy Editing, or Proofreading).
• If errors relating to the conversion or formatting process are identified by either Beyink or the User, Beyink will provide limited revisions necessary to correct the confirmed technical service failures. Any revisions exceeding this scope may be subject to additional fees and agreed-upon services.

Beyink’s role is strictly limited to the technical conversion and formatting of user-supplied digital files [Conversation History]. Beyink operates solely as a service provider for file preparation, and its responsibilities do not extend into the commercial, legal, or distribution phases of the publishing process.

The Services provided by Beyink DO NOT include the following:

1. Publishing or Self-Publishing Services Beyink does not act as a publisher, co-publisher, or imprint. Beyink is not responsible for securing International Standard Book Numbers (ISBNs), applying detailed metadata (beyond basic file header requirements), or managing any aspect of the self-publishing process outside of file creation and preparation [Conversation History]. The user retains all proprietary rights and responsibilities regarding the content itself [Conversation History].

2. Retail Distribution or Sales Beyink’s Service concludes upon the digital delivery of the converted or formatted files to the User via email [Conversation History]. Beyink does not provide or manage the retail distribution of the finished eBooks or Print-Ready PDFs to third-party retailers, aggregators, or marketplaces. Services such as eBook Distributionor Print On Demand Distribution are expressly excluded from the scope of Beyink’s offerings.

3. Royalty Management Since Beyink does not engage in the sale or monetization of the User’s content through distribution channels, Beyink assumes no responsibility for, and provides no service related to, the collection, calculation, reporting, or management of any royalties, revenue, or payments generated from the subsequent sale or licensing of the User’s content by third parties.

4. Legal Advice or Copyright Services Beyink does not provide legal advice, counsel on intellectual property rights, copyright registration services, or representation regarding the content uploaded by the User. The User is solely responsible for ensuring that they possess all necessary rights and permissions for the content uploaded and processed by Beyink.

1. Legal Rights to Uploaded Content The User is solely responsible for the content, quality, and legality of the files submitted to Beyink for conversion and formatting [Conversation History]. Your use of the Beyink Services is subject to the following mandatory responsibilities: You affirm and warrant that you have the necessary legal rights to the content submitted to Beyink for processing [Conversation History]. This means that you:

• Must possess all necessary rights and permissions for the content uploaded to Beyink [Conversation History].
• Must ensure that the use of your content by Beyink, for the purpose of conversion and formatting, does not violate any third-party rights, including, but not limited to, copyright, intellectual property, privacy, or publicity rights.

2. Prohibited Content

You are prohibited from uploading or submitting any files or content that are harmful, unlawful, or violate copyright. Beyink maintains the right to refuse service or terminate processing if uploaded content is found to be in violation of applicable laws or third-party rights. Beyink does not provide legal advice or counsel on intellectual property rights [Conversation History], and the responsibility for content compliance rests entirely with the User.

3. Review and Approval of Final Files

Following the completion of the conversion and formatting process, Beyink will deliver the final files (e.g., EPUB, Print-Ready PDF) to you via the email address on file [Conversation History]. It is a mandatory responsibility of the User to review and approve the final files before utilizing them for publication or distribution.

• Beyink’s review is focused only on the technical integrity of the file and adherence to formatting standards [Conversation History].
• The User must verify that the final files meet their quality expectations and technical requirements.
• The User remains responsible for all aspects of editorial quality (e.g., Line Editing, Copy Editing, or Proofreading) [Conversation History] and must ensure that the final files are error-free from a content perspective.

Beyink recognizes the proprietary nature of the files and manuscripts you upload for conversion and formatting. We are committed to maintaining the confidentiality and security of this content throughout the service provision lifecycle.

1. Allowed File Types and File Size Limits

The sources provided do not explicitly list the allowed file types or specific file size limitations for manuscript uploads. Beyink's Services necessitate the upload of digital manuscript files for conversion and formatting into professional eBook formats (such as EPUB, reflowable and fixed layout) and print-ready PDFs [Conversation History].

2. How Beyink Stores and Protects Manuscripts (Content Security)

Beyink is committed to protecting user information, including uploaded media, to ensure that user account information is kept private [Conversation History]. The information collected by the service includes media consumed, which may involve media that is "uploaded".

Security measures Beyink attempts to employ include:

• Protecting user account information by requiring Users to protect unauthorized access to their account and Information by appropriately selecting and safeguarding their password [17, Conversation History].
• Limiting access to the computer and browser by advising Users to sign off after they have finished accessing their account. However, Beyink cannot guarantee or ensure the complete security of user account information. The sources note that unauthorized entry or use by third parties, hardware or software failure, and other factors may compromise the security of user information at any time, including uploaded content [18, Conversation History].

3. Sharing and Distribution Limitations

Beyink adheres to a strict policy regarding the sharing of user content:

• Non-sharing Policy: As a policy for all services, Beyink will not rent, sell, or share your personally identifiable information with nonaffiliated companies or other third-party organizations for their marketing or promotional use without your explicit consent [12, 16, Conversation History].
• Use for Service Fulfillment: The uploaded content is processed solely for the purpose of conversion and formatting requested by you [Conversation History].

Exception for Essential Third-Party Service Providers: Beyink employs other companies and people to perform tasks on its behalf, and your information, including data related to your purchase, may be shared with them only as necessary to provide products or services to you.

• Examples of necessary tasks include fulfilling orders, sending postal mail and email, analyzing data, processing credit card information, and providing customer service [13, Conversation History].
• Unless Beyink notifies you otherwise, such third-party service providers do not have any right to use Information shared with them beyond what is reasonably necessary to assist Beyink.
• By using the Services, you consent to Beyink's sharing of Information for these necessary purposes.

4. File Deletion and Retention Period

Beyink retains your personal data only as long as necessary to fulfill the purposes for which it was collected, including for satisfying any legal, accounting, or reporting requirements [Conversation History].

• If you request the deletion of your Beyink account, your account will be deleted, although some information may remain in Beyink’s records after deletion for necessary record-keeping [21, Conversation History].
• The sources also indicate that automatically collected server log information (such as IP address and media consumption/upload logs) is typically retained for 90 days.

Beyink will delete the core uploaded manuscript file(s) and the final converted file(s) from its active servers within a reasonable retention period following the completion of the service and final delivery, though log and transactional records related to the Service may be retained longer as required by law or for account maintenance [21, Conversation History].

Analogy for Content Security: Think of Beyink's handling of your uploaded manuscript files like a high-security document processing center. You hand over your sensitive documents (files) to Beyink solely for the purpose of being professionally bound and packaged (conversion and formatting). Beyink locks these documents away while they are being processed, ensures they are not read or distributed for any other purpose, and only allows trusted partners (like payment processors) access to the necessary transactional data, not the documents themselves. Once the binding is done and the final package is delivered back to you, the center deletes its copy of your raw documents within a specified timeframe, ensuring only you retain the final product. However, just like any physical security system, Beyink cannot guarantee complete immunity from external compromise, underscoring the importance of your password protection.

This section outlines the terms governing payment for Beyink's Services and the associated refund policy.

1. Payment Processing

Beyink relies on third-party service providers to handle financial transactions securely.

• Beyink accepts various payment methods, which may include major payment processors such as Stripe or PayPal.
• In order to purchase goods from Beyink as a customer, you must provide us with specific information. This includes credit card or bank account information, which is processed by third parties.
• Beyink shares your payment details, such as credit card information, with these third-party service providers (payment processors) for the specific task of processing payment and fulfilling orders.
• You hereby consent to Beyink's sharing of this Information for the purpose of payment processing.

2. Commencement of Work

Beyink operates on a service-for-hire model where the file conversion and formatting process begins only after the necessary transaction has been finalized.

• Work on your manuscript (eBook conversion, formatting, etc.) will commence only after confirmed payment for the specified services has been successfully processed by the third-party payment provider and verified by Beyink.

3. Refund Policy

Beyink’s refund policy is designed to address service non-delivery and technical failure, rather than changes in user preference or errors in the source manuscript.

• Refunds for Incomplete Service: Refunds are typically available only if Beyink cannot complete the service as described in the service order (e.g., if Beyink determines it is technically unable to convert or format the file, or if the User's payment cannot be processed).
• No Refunds Post-Delivery: Once the final converted and formatted files (e.g., EPUB, print-ready PDF) have been delivered to the User via email [Conversation History], no refunds will be granted, unless it is definitively proven that Beyink failed to perform the contracted conversion or formatting service as stipulated in the original order.
• If technical issues relating directly to the conversion or formatting process are found after delivery, Beyink’s standard procedure is to provide limited revisions to correct the service failure, as detailed in the Description of Services [Conversation History].

Clarification on Payment Process: The payment process at Beyink functions like an electronic toll booth. When you submit your files (the content) for processing (the service), you must first pay the toll (via Stripe or PayPal). Beyink requires payment information upfront because the processing fee is integral to the service provision. Only once the payment is confirmed and the toll gate is raised does Beyink begin the actual work of driving your manuscript through the conversion factory, ensuring efficient completion of the service as requested.

Beyink's revisions policy is designed to ensure the technical quality of the conversion and formatting services provided, distinguishing between correcting technical service failures and implementing new content or design changes.

1. Number of Revisions Included per Package

Beyink provides limited revisions as part of the service fee [Conversation History]. These revisions are strictly contingent upon correcting confirmed technical service failures that resulted from the conversion or formatting process executed by Beyink [Conversation History]. Beyink’s file review and subsequent revisions are focused solely on the technical integrity of the file and adherence to the agreed-upon formatting standards, not editorial quality [Conversation History].

2. Definitions of Revisions

Revisions are categorized based on their origin and scope: 

3. Additional Fees for New Formatting Requests

Revisions or requests that exceed the scope of correcting technical service failures will incur additional fees[Conversation History]. This includes, but is not limited to:

• Submitting a Revised Manuscript: If the User updates, re-edits, or changes the content of the manuscript after the initial file submission, processing this new file constitutes a new formatting request and will be subject to new fees.
• Altering Design Scope: Requesting changes to the established formatting parameters (e.g., changing trim size, altering margins, switching from a reflowable layout to a fixed layout) that differ from the initial order will be treated as new agreed-upon services subject to additional charges [Conversation History].

Beyink will notify the User if a requested change falls under the category of Excluded Revision and will provide a quote for the additional fees before commencing the extra work.

This section establishes the expected timeframes for service completion and outlines factors that may influence delivery schedules for Beyink’s file conversion and formatting services.

1. Estimated Delivery Times

The sources provided do not contain specific estimated turnaround times or delivery schedules for Beyink's services (e.g., eBook conversion, formatting, or PDF creation). Generally, Beyink endeavors to complete all contracted file processing and conversion services in a timely and professional manner. Delivery of the final converted or formatted files will be completed digitally via the email address provided by the User [Conversation History].

2. Possible Delays Due to File Issues or High Complexity

The successful execution of Beyink's services—which include reflowable and fixed layout eBook conversion, and the creation of print-ready PDFs—is dependent on the quality and complexity of the source files uploaded by the User [Conversation History].

If Beyink encounters file-related issues or the complexity of the manuscript necessitates extended processing time (such as complex formatting requirements or technical errors in the source file), the estimated delivery schedule may be subject to delays. Beyink will attempt to communicate any significant anticipated delays to the User promptly.

3. No Liability for Delays Caused by User Error caused by the User’s actions or the condition of the files provided.

Beyink assumes no liability for delays or extended turnaround times that are

Causes of delay for which Beyink is not liable include, but are not limited to:

• Delays resulting from the submission of faulty, incomplete, or incorrectly formatted source manuscripts by the User.
• Delays caused by the User's failure to provide accurate and necessary Information, such as the required email address or payment details [Conversation History].
• Delays caused by the need to secure a revised manuscript from the User after the initial file submission, as processing a new file constitutes a new formatting request which impacts the production schedule [Conversation History].
• Delays resulting from the User’s delayed response in reviewing and approving final files, or providing instructions for necessary revisions.
• Delays related to the User’s failure to appropriately safeguard their account, potentially leading to compromised security that requires administrative intervention [Conversation History].

This section defines the ownership rights pertaining to the manuscript content uploaded by the User versus the proprietary methods and materials utilized by Beyink to perform the Service.

1. User Retention of Content

Ownership The User retains 100% ownership of their manuscripts, text, graphics, data, and any other intellectual property embedded within the content uploaded to Beyink.

• The user retains all proprietary rights and responsibilities regarding the content itself [Conversation History].
• Beyink’s role is strictly limited to file processing and preparation for publishing [Conversation History].

2. Beyink Claims No Rights Over Content

Beyink claims no rights, license, or interest over the content of the User's uploaded manuscript files. The User is responsible for ensuring they possess all necessary rights and permissions for the content uploaded and processed by Beyink [Conversation History].

• Beyink does not engage in publishing, retail distribution, or royalty management related to the User’s content [Conversation History].
• Beyink's Service is transactional, and Beyink will not rent, sell, or share the uploaded manuscript content with nonaffiliated companies or third-party organizations for marketing or promotional use without the User's explicit consent [Conversation History].

3. Beyink Retention of Proprietary Assets

Beyink retains all intellectual property rights, ownership, and proprietary interest in the underlying assets used to perform the conversion and formatting Services.

• Beyink retains ownership of all tools, software, templates, formats, code, methods, and internal processesutilized to execute the conversion of files into formats such as EPUB (reflowable and fixed layout) and print-ready PDF files [Conversation History].
• Resources such as Templates are used or referenced within the scope of services provided in this industry. The underlying design and structure of any formatting template or tool created and owned by Beyink remains the exclusive property of Beyink, even when used to generate the User's final delivered file.

Beyink strictly prohibits the submission of certain types of files and content to protect the integrity of the Service, comply with legal requirements, and respect the intellectual property rights of third parties. The responsibility for ensuring content legality and compliance rests entirely with the User [Conversation History].

1. Illegal, Harmful, or Offensive Material

The User is prohibited from uploading or submitting any content or files that are harmful, unlawful, or violate copyright [Conversation History].

While the specific terms "offensive material" are not detailed in the sources, Beyink reserves the right to refuse service if the content is found to be in violation of applicable laws or third-party rights [Conversation History].

2. Malware or Corrupted Files

Although the sources do not explicitly name "malware or corrupted files" as prohibited content, the nature of Beyink's service relies on the technical integrity of the uploaded files for successful conversion [Conversation History]. If Beyink encounters file-related issues, such as corrupted source files, the estimated delivery schedule may be subject to delays, and Beyink is not liable for delays caused by User error [Conversation History].

3. Content that Violates Third-Party Rights

It is a mandatory responsibility of the User to ensure that the content uploaded to Beyink does not infringe upon the rights of others.

• Users must ensure that the files submitted to Beyink for processing do not include content that violates third-party rights [Conversation History].
• This includes ensuring the content does not violate copyright [Conversation History], intellectual property, privacy, or publicity rights [Conversation History].
• The User warrants that they possess all necessary rights and permissions for the content uploaded and processed by Beyink [Conversation History].

Beyink will not provide legal advice, counsel on intellectual property rights, or representation regarding the uploaded content [Conversation History].

Beyink reserves the right to terminate processing if content is found to violate third-party rights [Conversation History].

1. No Responsibility for Publishing Results, Sales, or Financial Loss

Beyink operates solely as a service provider for file preparation, and its responsibilities do not extend into the commercial phases of the publishing process [Conversation History].

Beyink assumes no responsibility for, and provides no service related to, the collection, calculation, reporting, or Beyink's liability is strictly limited to the technical execution of the conversion and formatting services, reflecting that the service is based on effort and not a guarantee of commercial outcome or absolute security.

• management of any royalties, revenue, or payments generated from the subsequent sale or licensing of the User’s content by third parties [Conversation History].
• Beyink does not provide Publishing, Retail Distribution, or Royalty Management services [Conversation History]. The Service concludes upon the digital delivery of the converted or formatted files to the User [Conversation History].
• Beyink is not responsible for fulfillment of any products, services, or advertised offers provided by third-party advertising partners.

2. Service Provided “As Is” and on a Best-Effort Basis

While Beyink commits to performing contracted file processing in a timely and professional manner, the services are offered with acknowledgements regarding potential security and service limitations.

• Beyink attempts to protect user information to ensure that user account information is kept private.
• However, Beyink cannot guarantee or ensure the security of user account information.
• The integrity of the Service can be compromised, as unauthorized entry or use by third parties, hardware or software failure, and other factors may compromise the security of user information at any time.
• Beyink is not liable for delays or extended turnaround times that are caused by User error, such as the submission of faulty source manuscripts or delayed review/approval responses [Conversation History].

3. No Liability for Indirect or Consequential Damages

The sources provided do not contain specific legal language excluding liability for "indirect or consequential damages." However, the general limitations of liability are strongly implied by Beyink's defined scope and exclusions:

• Beyink’s liability for financial outcomes is limited because the company is not involved in distribution, sales, or monetization of the content [Conversation History].
• The only refunds available are if Beyink confirms it cannot complete the service; no refunds are granted once files are delivered, unless the service was not performed [Conversation History].
• Beyink may release Information when believed to be necessary to comply with applicable laws or to protect the rights, property, or safety of Beyink, its employees, users, or others.

Analogy for Limitation of Liability: Beyink acts as a highly specialized factory worker who takes your unique material (manuscript) and converts it into a ready-to-sell container (EPUB/PDF). Beyink guarantees the quality of the container it built (i.e., it is formatted correctly), but once the container leaves the factory dock and enters the marketplace, Beyink is not liable for what happens next—whether the container sells well, if a distributor drops it, or if it doesn't earn money. Furthermore, Beyink secures the factory gates (your account and files) diligently, but cannot guarantee that a determined external force (unauthorized entry or failure) will never breach the perimeter.

The information regarding Beyink’s privacy and data protection framework is drawn from the provided source titled "BookBaby Privacy Policy," which governs the treatment of user information collected when accessing the website and using services.

1. GDPR Compliance

Beyink's data processing activities are carried out in accordance with the General Data Protection Regulation (GDPR). Data processing is based on the legitimate interest of improving the stability and functionality of the website.

However, the policy notes that the Website is hosted in the United States. Users accessing the Website from the European Union (EU) or European Economic Area (EEA) should note that they are transferring their personal data to the United States, which does not have the same data protection laws as the EU and other regions. By providing personal data, the User consents to the use and transfer of that data to or within the United States.

The policy outlines specific rights for users regarding their Information, similar to those provided under GDPR: the Right to Access, Rectify, Erase, Restrict, Transport, and Object to Processing of Your Information.

2. Link or Reference to Privacy Policy

The governing document for privacy practices is the BookBaby Privacy Policy.

The most current version of this policy is available at https://www.bookbaby.com/privacy. The policy was last updated on July 10, 2024.

3. How User Data is Stored, Accessed, and Deleted

Data Stored and Protection

• Information Collected: The types of Information collected include the User's full name, email address, mailing address, phone number, IP address, password, contact information, credit card or bank account information, transactional information, and media consumed, including media that is uploaded [4, Conversation History].
• Storage Location: User personal data is transferred to or within the United States, where the Website is hosted.
• Security Measures: Beyink attempts to protect user account information to ensure it is kept private. Account information may be protected by a password, and the User is required to protect unauthorized access by safeguarding their password.
• Limitations: Beyink cannot guarantee or ensure the security of user account information, as unauthorized entry or use by third parties, hardware or software failure, and other factors may compromise security at any time.

Data Access

• Beyink may allow Users to access certain information about themselves through the account holder dashboard for the purpose of viewing and, in some situations, updating that information.
• Users can submit a request to exercise their rights (such as the Right to Access) by emailing privacy@bookbaby.com or info@bookbaby.com. Beyink may require additional information to confirm identity before taking action.

Data Deletion

• Users may request the deletion of their Beyink account by contacting customer support at privacy@bookbaby.com.
• It is important to note that some information may remain in Beyink’s records after deletion of the account.
• Information collected automatically, such as server log information (including IP address and media consumption/upload data), is typically retained for 90 days.
• If a User requests the erasure or restriction of their Information, they should be aware that some services or special features require certain Information, and such restrictions may prevent Beyink from providing those services.

Beyink relies on various third-party service providers to handle essential functions, particularly payment processing and advertising. Beyink's responsibility is limited to its own services and does not extend to the operation, security, or performance of these external entities

1. Stripe and PayPal Terms Apply to Payments

To facilitate the purchase of services, Beyink requires Users to provide credit card or bank account information. This financial processing is handled by third-party service providers, which, according to our conversation history, may include Stripe and PayPal [Conversation History].

• Beyink employs other companies and people to perform tasks on its behalf, including processing credit card information.
• Beyink needs to share your Information with these providers to deliver products or services to you.
• By using the Services, you consent to Beyink sharing this Information for necessary payment processing purposes.
• Work on your manuscript only commences after confirmed payment has been successfully processed by the third-party payment provider and verified by Beyink [Conversation History].

As these third parties control the financial transaction processes, their specific terms and privacy policies govern the use and security of the financial data during the transaction phase.

2. Beyink Is Not Responsible for Third-Party Failures or Outages

Beyink explicitly limits its responsibility regarding the practices, fulfillment, or failures of external organizations and systems:

• The Privacy Policy, which governs data collected and processed, does not apply to the practices of third partiesthat Beyink does not own or control. This includes third-party websites that Users may access from the Beyink Website.
• Beyink cannot guarantee or ensure the security of user account information, noting that unauthorized entry or use by third parties, hardware or software failure, and other factors may compromise the security of user information at any time.
• Beyink is not responsible for fulfillment of any products, services, or advertised offers provided by its advertising partners. All customer service inquiries related to such third-party offers are handled by the advertising partner.
• Beyink is not responsible for the privacy policies and/or practices on other sites, including digital service providers from which you purchase or use products or services through the Website.

Therefore, any outages, security compromises, or fulfillment failures resulting from the operations of third-party payment processors or advertisers are outside of Beyink’s direct liability and scope of responsibility.

The termination of service outlines the conditions under which Beyink may refuse service or processing, and the actions a User may take to discontinue their use of the services.

1. Conditions Under Which Beyink May Refuse or Terminate Service

Beyink reserves the right to refuse service or terminate processing if the uploaded content or the User's actions violate established terms:

• Violation of Laws or Third-Party Rights: Beyink may refuse service or terminate processing if uploaded content is found to be in violation of applicable laws or third-party rights [Conversation History]. This includes content that is harmful, unlawful, or violates copyright, intellectual property, privacy, or publicity rights [Conversation History].
• Enforcement of Agreements: Beyink may release Information and potentially terminate service when it believes release is necessary to comply with any applicable laws, rules or regulations; or to enforce or apply its conditions of use and other agreements.
• Protection of Beyink and Others: Beyink may release information when necessary to protect the rights, property, or safety of Beyink, its employees, its users, or others.
• Security Compromise/Fraud: Termination may occur if information exchange with other companies is necessary for fraud protection and credit risk reduction.
• Inability to Complete Service: Although relating primarily to refunds, Beyink would refuse or terminate service if it determines it cannot complete the service as contracted (e.g., if Beyink is technically unable to convert or format the file) [Conversation History].

2. User May Stop Using the Service at Any Time

The User maintains control over their engagement with Beyink’s services and account:

• Requesting Account Deletion: Users may request the deletion of their Beyink account by contacting customer support at privacy@bookbaby.com. ◦ Note that some information may remain in Beyink’s records after the deletion of the account.
• Opting Out of Information Disclosure: The User will be notified when their Information may be shared with third parties and will have the option of preventing the sharing of this information.
• Refusing to Provide Information: Users can choose not to provide Beyink with certain information. However, refusing to provide necessary Information means the User cannot purchase or sell goods or sign up for servicesthrough the managed domains.
• Opting Out of Communications: Users are able to opt-out of receiving e-mail notices or solicitations from Beyink or its affiliates by responding to a link included in the email, or by contacting info@bookbaby.com or 1-877-961-6878.

The sources provided, which include the BookBaby Privacy Policy and the established conversation history regarding Beyink's operations, do not contain specific information defining the Governing Law (such as the laws of the United Kingdom) or the detailed Dispute Resolution Terms (like arbitration clauses or venue) that apply to the contractual agreements between the User and Beyink for the conversion and formatting services.

However, the sources do provide context regarding the legal compliance and geographical base of the managing entity:

1. Governing Law (Contextual Information)

• The company managing the services, BookBaby, is noted to have its headquarters/mailing address listed in the United States (Pennsauken, NJ 08110) and is noted to be "Made in the U.S.A.".
• The Website is also explicitly stated to be hosted in the United States.
• Users accessing the Website from the European Union (EU) or European Economic Area (EEA) are explicitly transferring their personal data to the United States, which does not have the same data protection laws as the EU and other regions.
• Despite being hosted in the U.S., Beyink does affirm its data processing is carried out in accordance with the General Data Protection Regulation (GDPR), which is European Union law. The policy grants users rights aligned with GDPR, such as the Right to Access, Rectify, Erase, Restrict, Transport, and Object to Processing of Information.

Therefore, while the core operations and hosting are U.S.-based, the legal compliance for data protection draws heavily from European law. The sources do not state that the contractual terms of service are governed by the laws of the United Kingdom.

2. Dispute Resolution Terms

The sources do not provide any specific terms regarding the mandatory procedures for dispute resolution, such as:

• Whether disputes must be resolved through binding arbitration.
• The designated jurisdiction or venue for legal proceedings.
• Requirements for mediation before litigation.

The primary legal clauses referenced relate to compliance, fraud protection, and enforcing conditions of use, but not the process for resolving contractual disputes with users.

The sources, specifically the BookBaby Privacy Policy, detail the procedures Beyink follows when updating its policies and the resulting obligations for the User. While this section addresses the Privacy Policy, these clauses govern the agreement related to the handling of user data and are fundamental to the ongoing service terms.

1. Beyink May Update the Terms

Beyink reserves the right to make changes to its governing documents periodically.

• Beyink may revise this Privacy Policy from time to time.
• The most current version of the policy will govern Beyink's use of your Information.
• The most current version of the Privacy Policy will always be available at https://www.bookbaby.com/privacy.
• If Beyink makes a change to this policy that, in its sole discretion, is deemed material, Beyink will notify the User via an e-mail notice to the e-mail address associated with their account.

2. Continued Use Means Acceptance of Changes Users and consumers are bound by the revised terms simply by continuing to interact with the service after the changes are published.

• You and all consumers and customers are bound by any changes to the Privacy Policy when you or they use the Website after such changes have been first posted.

The policy structure ensures that users are aware that by continuing to utilize the Website or services after an update, they are implicitly accepting the revised terms.

Beyink is committed to protecting your privacy and complying with all applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR). This policy explains what cookies are, how Beyink uses them, and how you can manage your preferences.

Cookies are alphanumeric identifiers that Beyink transfers to your computer's hard drive through your browser. They allow our systems to recognize your browser and collect information about how you use our website, which is part of our legitimate interest in improving the stability and functionality of our website.

We use cookies to enable you to take advantage of some of our website's most attractive features. Cookies help us determine how and when pages in our site are visited and by how many people.

The information collected automatically via our server logs, which includes Beyink cookie information, helps us personalize and improve our services. Please note that we strongly recommend that you leave cookies activated, as they enable you to utilize some of our features.

Beyink uses several types of cookies to operate our website and provide eBook conversion services.

Essential Cookies

These cookies are necessary for the basic functioning of the website. They are typically used to enable our systems to recognize your browser. In order to purchase services or take advantage of certain features, cookies may need to be enabled. They may also be necessary to track purchases for purposes of calculating credit under our affiliate program.

Analytics Cookies

These cookies collect usage information about how often consumers use parts of the Website or services. This data enables us to figure out how to make the Website appealing to as many consumers as possible, and improve those services. We use analytics information to monitor aggregate usage metrics such as total number of visitors and pages viewed. The collected information often includes your IP address, geo-territory information, and the page you requested.

Functional Cookies

These cookies enhance your experience by remembering your preferences and settings. They are used to remember your information so that you will not have to re-enter it during your current visit or the next time you visit the Website. Beyink may also use geo-territory information to customize the content and services you see.

Marketing/Advertising Cookies

Advertising partners may set cookies on our site. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. We use this information to provide custom, personalized advertisements, content, and information, and to monitor the effectiveness of our marketing campaigns

We share certain data with third-party service providers and advertising partners to help us deliver and improve our services. While Beyink’s policy covers the use of cookies by Beyink, it does not cover the use of cookies by any advertisers or other third parties. We do not access or control such third-party cookies, and you should refer to those companies' privacy policies.

Examples of third-party functions that may use cookies on our site include:

• Analytics Services (e.g., Google Analytics): We sometimes share usage data with third-party services such as the Hotjar customer experience analytics service. These services help us analyze how visitors use our Website.
• Payment Processing Services (e.g., Stripe/PayPal): We employ other companies to perform tasks on our behalf and need to share information with them, such as processing credit card information, to provide products or services to you.
• Advertising and Marketing Partners (e.g., Facebook Pixel): Ads appearing on the Website may be delivered by our advertising partners who set cookies to deliver targeted advertisements. We may also use an external company, Trustpilot A/S, to collect your feedback regarding our services.

You have the ability to manage and restrict cookies through your browser settings:

• Most browsers have an option for turning off the cookie feature.
• Turning off cookies will prevent your browser from accepting new cookies.
• Depending on the sophistication of your browser software, you may also be allowed to decide on the acceptance of each new cookie in a variety of ways.

If you choose not to accept cookies, you may not be able to take advantage of many of our special features.

For more information about cookies, including deleting and controlling cookies, please visit aboutcookies.org.

You also have certain rights regarding the information Beyink collects and processes, including the right to restrict or object to the processing of your information. Note that restricting processing may prevent Beyink from providing certain services or special features to you.

In compliance with UK GDPR and PECR, Beyink uses a consent banner to ensure you have control over the data collected from your visit.

• You will be asked to provide explicit consent before we place any non-essential cookies (such as those used for Analytics, Functionality, or Marketing) on your device.
• The consent banner provides you with the choice to allow or prevent the placement of these cookies.
• If you choose not to provide information (including through cookies), then you may not be able to purchase or sign up for services through the Beyink managed domains.

Information collected automatically by Beyink, which includes your IP address, geo-territory information, and Beyink cookie information, is retained on our server logs for 90 days.

Data processing is carried out in accordance with GDPR on the basis of our legitimate interest in improving the stability and functionality of our website. We reserve the right to check the server log files subsequently if there are any concrete indications of illegal use

Beyink may revise this Cookie Policy from time to time.

• The most current version of the policy will govern our use of your Information.
• We will make the updated policy available on our website.
• If we make a material change to this policy, we will notify you via an e-mail notice to the e-mail address associated with your account.
• You and all customers are bound by any changes to the Cookie Policy when you use the Website after such changes have been first posted.

If you have questions about this Cookie Policy, your privacy rights, or wish to exercise your rights to access, rectify, erase, restrict, transport, or object to the processing of your information, please contact us using the information below:

Beyink Privacy Team

You may submit a request regarding your Information to [Adapted email address]. We may ask for additional information to confirm your identity before taking any further actions.

You may also use these contact methods to opt-out of receiving direct mail.

This policy was last updated [Date].